Understanding Casiny's Licence and Operator Details

Casiny Licence At A Glance

We operate Casino Casiny under a site-stated licence from the Tobique Gaming Commission, numbered 0000020. The table below summarises the registered details we publish on our own pages, alongside the companies behind the operation.

These figures are the ones we display on our own policy pages, and they identify the entities responsible for running the site and processing payments.

Who Issues Our Licence And What It Covers

Our licence is issued by the Tobique Gaming Commission and carries the number 0000020. This is a site-stated licence: we publish the number and the issuing body on our own policy pages, but we have not had it independently verified against a regulator register, and we say so plainly rather than imply otherwise.

Operator And Payment Agent

Casino Casiny is run by Neptune Projects S.R.L., registered in Costa Rica under company number 3-102-900308. Payment processing is handled separately by Sultucia Ltd., a company registered in Cyprus under number HE464112. These are two distinct roles: one party operates the gaming platform, the other handles the movement of funds.

What A Licence Number Does Not Promise

A licence number tells players which body the operator claims oversight from and gives a reference point for raising questions, but it is not, on its own, proof of active regulatory supervision, payout guarantees, or eligibility to operate in every country. We restrict access from a long list of territories, require players to be at least 18 years old, and apply identity and payment checks before withdrawals are released. For a broader look at how we protect accounts day to day, our security page covers the practical measures in place.

What The Licence Means In Practice

Beyond the number itself, the licence framework shapes several concrete rules we apply to every account. These are the points that matter most once a player is signed up and playing.

• Minimum age is 18, checked as part of our identity verification before withdrawals.
• Identity, address, and payment checks can be required before any withdrawal is released, as part of our standard verification process.
• Access is restricted from a defined list of countries and territories, including a note that the list is not exhaustive.
• Responsible gambling tools we make available include deposit limits and self-exclusion, which players can set from their account.
• Our terms set withdrawal limits of EUR 10,000 equivalent per month, rising to EUR 5,000 equivalent per month only where the balance is at least 10 times total deposits — a licence framework defines the rules, but these cashier limits are set independently in our terms.

If a withdrawal is affected by any of these checks, our withdrawal page explains the process and limits in more detail, and our disputes page covers what happens if a player wants to raise a complaint. Players managing their own play limits can find the relevant tools described on our account limits page.