Casiny Account Limits & Self-Exclusion Tools

Player protection tools at Casiny Casino Australia

At Casiny Casino Australia we offer two core responsible gambling tools built into the account: deposit limits and self-exclusion. Alongside these, identity and payment checks (KYC) can be required before a withdrawal is released, which adds a further layer of account-level control. The table below sets out the figures that interact with these tools.

These figures apply regardless of whether a deposit limit or self-exclusion is active, and they sit alongside the withdrawal process rather than replacing it.

How deposit limits and self-exclusion work

We provide deposit limits and self-exclusion as the two stated responsible gambling tools on the account. Both are designed to give a player direct control over how much is deposited and how long an account stays active, without needing to contact anyone outside the account settings area.

Setting a deposit limit

A deposit limit caps the amount that can be added to the account over a period a player chooses. Once set, the limit applies to further deposits until it is adjusted or removed, which gives a clear ceiling on spending without affecting existing funds or play.

Requesting self-exclusion

Self-exclusion closes access to the account so that no further deposits or play can take place. This sits apart from simply signing out through account sign-in, since a self-excluded account cannot be reopened for play in the same way a standard login can. Identity and payment checks can still be required to finalise any remaining balance, consistent with the verification steps described under account security.

Steps to activate a limit or exclusion

Both tools are reached from the account area rather than through support, and each step below reflects what the account settings require.

• Open the account settings menu after signing in to locate the responsible gambling section.
• Choose a deposit limit and enter the amount that should apply going forward.
• Confirm the change; the limit then applies to deposits made from that point, with no effect on the EUR 10,000 / EUR 5,000 monthly withdrawal limits already in place.
• Choose self-exclusion if a full account closure is needed, understanding that identity and payment checks may still apply to settle any balance, in line with the process described under closing an account.
• Contact the relevant channel listed in the account area if a limit needs to be reviewed once it is active.